Do you have a specific question about the Homeowner Assistance Fund? We've put together the answers to your Frequently Asked Questions.
Applicant must meet the following criteria:
Eligible Property Types:
Primary residence including:
• Single-family home
• Condominium unit
• One-to-four-unit dwelling
• Manufactured home permanently affixed
Ineligible Property Types:
Manufactured home not permanently affixed
Non-primary residence including:
• Vacant or abandoned home
• Second home
• Investment property
Because the purpose of HAF is to cure mortgage delinquency and prevent foreclosure and displacement, if your loan modification includes a cure to your mortgage delinquency and makes your loan status current, you cannot also receive HAF funds to resolve the same delinquency.
Homeowners will be eligible for up to $35,000 in total assistance for their primary residence. Funds may be used to:
Once your application is approved, payment will be sent to your requested provider(s).
Payments made to homeowners under HAF are not considered gross income for federal tax purposes. Instead, they qualify as disaster relief payments. Beneficiaries will not have to pay taxes on qualified assistance received through HAF.
You may only apply for assistance with your primary residence and you must occupy the property.
The Homeowner Assistance Fund is made available through the American Rescue Plan Act, which was enacted May 11, 2021. Oklahoma Housing Finance Agency (OHFA) and the US Department of Treasury developed eligibility requirements for the program and OHFA is responsible for disbursing funds to approved mortgage servicers and entities for eligible applicants in Oklahoma.
Yes, the application is available in English, Spanish and Vietnamese.
The application will have places to upload any necessary documentation.
However, if you have an updated document that needs to be added to your application, please call 1-833-208-2535 and request that staff reopen the application to allow you to upload the document, or mail the documents to PO Box 26760, Oklahoma City, Oklahoma 73126-0720.
Applicants will see these possible status updates during the review process.
Your application has been submitted for review.
Your case has been assigned to a HAF Specialist. Our goal is to give you a call within three business days of application submission to let you know your case is under initial eligibility review.
Your application was missing one or more documents or other information required to complete the initial eligibility review. Please check your email for a notification that explains what is needed and a link to upload documents.
All servicers must complete an onboarding process with HAF which includes providing payment information. This process must be complete before we can request mortgage information. Applications in this status are waiting on the servicer to complete registration process.
Your application has been assigned to a HAF Underwriter who will begin the process of requesting delinquency information from your vendor. You may also be asked to provide additional information via email or phone call.
HAF is communicating with your servicer regarding confirmation of the amount owed and other details. This is typically the most time-consuming part of the process. It may involve electronic information transfer and emails and phone calls between HAF and the Servicer’s specialized HAF contact. This staff member only works behind the scenes with States and is not available to speak with borrowers or the public. The Servicer’s Customer Service Representative may not be aware that that the servicer is participating with the HAF program or that there is a HAF contact within the organization. Please contact HAF for progress updates while in this status.
HAF is in communication with a vendor such as a homeowner association, condo association or insurance agency regarding the confirmation of the amount owed and other details.
Your application has been approved and we have sent payment on your behalf to your mortgage servicer, taxing authority and/or other approved vendors. Each type of assistance (mortgage, property taxes, HOA dues and homeowner’s insurance) will be reviewed, approved and paid separately. Note all servicers and vendors have their own timeline to apply funds. Please contact them directly for additional information.
Payment has been disbursed on all approved assistance.